To us, care is just the beginning. We believe that senior well-being is the aim - senior care is just a part of that process. Our method focuses on absolute well-being, built on a strong foundation,
and not just a single set solution.
To us, care is just the beginning. We believe that senior well-being is the aim - senior care is just a part of that process. Our method focuses on absolute well-being, built on a strong foundation,
and not just a single set solution.
The traditional method of senior care is flat, so we came up with our own. Instead of treating senior care with a single solution approach, we treat it as a growth feedback loop.
Most agencies use a flat caring model that begins with caring for a senior, and ends when the caregiver's shift is completed. Though care needs can be met, our senior is left waiting til another time to be cared for.
Excel Care uses a continual care system that resembles an infinity loop. We provide personal support, continual care, a safe environment, mental development, family collaboration, and real-time feedback so you can help your senior achieve their personal care goals along with deepening your family's well-being.
The traditional method of senior care is flat, so we came up with our own. Instead of treating senior care with a single solution approach, we treat it as a growth feedback loop.
Most agencies use a flat caring model that begins with caring for a senior, and ends when the caregiver's shift is completed. Though care needs can be met, our senior is left waiting til another time to be cared for.
Excel Care uses a continual care system that resembles an infinity loop. We provide personal support, continual care, a safe environment, mental development, family collaboration, and real-time feedback so you can help your senior achieve their personal care goals along with deepening your family's well-being.
Traditional caring systems leave seniors unfulfilled and their children out of the loop with their care.
We provide seniors and their families a safe ecosystem of care, and we watch as everybody's well-being grows.
Excel Care focuses on personal support, and helps seniors with their day-to-day tasks. Families receive peace of mind knowing the necessities are taken care of by licensed and insured caretakers.
Care does not stop when the caregiver's shift ends. Our process allows for care 24/7/365.
A person's experience is greatly influenced by their environment. We create safety and comfort in our in-person and online caring environments.
We involve, explore, and educate you and your family members, and empower you with the skills and insights to truly create senior well-being.
A person's experience is greatly influenced by their environment. We create safety and comfort in our in-person and online caring environments.
Our methods along with our metrics will continually provide all family members and seniors instantaneous feedback on outcomes of care.
We don't provide you with a "house-sitting" service.
You receive real results: competent, compassionate care, and confidence about your loved one's future.
21% of our reviews include the word "love"
4.5 Stars from Our Customer Reviews
Most agencies only focus on particular aspects of senior well-being instead of looking at it as a whole.
To succeed in senior care, you need to apply the holistic approach - five integrated layers that lead to senior well-being.
Awareness — Full scope discovery of needs, desires, and potentials of care
Organization — Design, focus, prioritization of care needs
Principles — Values, mental frameworks, non-negotiables
Specialities — Alzheimers, Personal, Medical
Processes— ADL's, workflows, reporting
Most agencies only focus on particular aspects of senior well-being instead of looking at it as a whole.
To succeed in senior care, you need to apply the holistic approach - five integrated layers that lead to senior well-being.
Awareness — Full scope discovery of needs, desires, and potentials of care
Organization — Design, focus, prioritization of care needs
Principles — Values, mental frameworks, non-negotiables
Specialities — Alzheimers, Personal, Medical
Processes— ADL's, workflows, reporting
Awareness is the beginning of everything. It is the ability to be cognizant of information in the real world - it's the first step of the human experience.
It is the precurser to any meaningful, and effective change, and it's necessary to have complete awareness when making an important decision.
We begin your journey here, by understanding every aspect of your senior care needs by uncovering the hidden insights through asking unconventional questions.
Patient History
of Health
A comprehensive understanding of health history, including tests, medical examinations, past, medications, falls, and treatments
Social Support
Networks
Grasping the patients and family's social life, inclusion in social groups, systems, and activities
Understanding Personal Narratives
Learning about the various stories that the patient and family has about health, well-being, and living as a whole
Prior Care
Initiatives
Discussing past care experiences, short term hospital visits, or long term continual care
Exposing Unforeseen Blind Spots
Uncovering hidden biases and biases about healthcare, perceptions on care, senior care, and aging
Personal and
Family History
Learning about family history, children, as well as history of parents and grandparents
Day-to-Day Routines and Schedules
Morning routines, health routines, meal routines, movement routines, activity routines
Observing Underlying Beliefs
Discovering beliefs in all areas of life, including health, family, spirituality, relationships etc.
Diet, Nutrition, Medication
Gaining knowledge on medication, supplements, types of food, food preferences, water intake
Pinpoint underlying motives
Learning about values, motivations, interests, desires (present, past, future)
Physical Activity/Mobility
Day to day movements, stretching, exercises, personal space layout/design, ease of access, transportation
Developing Personal Identity
Understanding identification with aging, personality, personal traits, preferences, strengths, inclinations
The second layer of the methodology is organization.
This is where we connect the dots of all the information we have gathered, and begin to formulate a plan once a pattern is recognized. We begin to design the best course of action towards the specific goals, and prioritize certain care needs over others.
This step is in place to make sure the precise senior care needs are relieved, and that we have complete certainty that we are moving towards well-being.
Planning
Organizing events, activities in accordance to priority to achieve a desired goal
Synthesis of Data
Combine results, search for patterns, find meaning from discovery process, searching for clear answer
Expert advice
Seeking the guidance knowledge from professionals to provide the best solution for care
Additional research
Looking at secondary sources to find answers to problems, to find second opinions, and another perspective to a problem
Pattern recognition
Using different types of methods to recognize new patterns in data to find new insights into care.
Insight
Gaining a new and genuine understanding to a problem, with a new potential to solve it correctly
Decision-making
Using simple decision-making models focused on bringing the highest level of care in the simplest way possible
Resource allocation
Understanding the new needs of senior's and properly allocating those resources to maximize care
Prioritization
Creating a hierarchy of care by understanding which care needs are most important
Goal setting
The process of correctly identifying a need, and establishing measurable timelines, and action items
Caregiver matching
Using information from discovery, perfectly aligning caregivers that fit description of care need
Contingency planning
Taking into consideration future situations and planning and acting accordingly to mitigate risk of failure.
The second layer of the methodology is organization.
This is where we connect the dots of all the information we have gathered, and begin to formulate a plan once a pattern is recognized. We begin to design the best course of action towards the specific goals, and prioritize certain care needs over others.
This step is in place to make sure the precise senior care needs are relieved, and that we have complete certainty that we are moving towards well-being.
Planning
Organizing events, activities in accordance to priority to achieve a desired goal
Synthesis of data
Combine results, search for patterns, find meaning from discovery process, searching for clear answer
Expert advice
Seeking the guidance knowledge from professionals to provide the best solution for care
Additional research
Looking at secondary sources to find answers to problems, to find second opinions, and another perspective to a problem
Pattern recognition
Using different types of methods to recognize new patterns in data to find new insights into care.
Insight
Gaining a new and genuine understanding to a problem, with a new potential to solve it correctly
Decisionmaking
Using simple decision-making models focused on bringing the highest level of care in the simplest way possible
Resource allocation
Understanding the new needs of seniors and properly allocating those resources to maximize care
Prioritization
Creating a hierarchy of care by understanding which care needs are most important
Goal setting
The process of correctly identifying a need, and establishing measurable timelines, and action items
Caregiver matching
Using information from discovery, perfectly aligning caregivers that fit description of care need
Contingency planning
Taking into consideration future situations and planning and acting accordingly to mitigate risk of failure.
Principles are fundamental beliefs that allow us to serve seniors at our highest capability . These individual principles grouped together form our philosophy.
We believe that senior care is composed of two pillars, compassionate and competency, and that if either one is not present, senior well-being completely collapses.
We serve seniors using these principles to ensure the highest level of care, and we allow both our patients and customers to adopt them as their own. These principles are non-negotiable because we know that they impact lives for the better.
Excel Care's philosophy is built on 12 principles:
Human First
No matter if it is a patient, a customer, or a caregiver, we are all humans, and we are all to be treated with respect.
Safety
This fundemental need allows us to help others. Setting a safe environemnt physically and emotionally will bring out the best level of care.
Communication
Open and honest communication, integral to any human relationship
Collaboration
Working together as a team to provide the highest level of care. We are all in this together
Outcomes > Activity
Activities do not drive correct care, completed outcomes do.
Caring to Completion
Everything we set out to do is completed. We care to the end.
High Standard
Holding a high standard in care is of utmost importance. Everyone benefits from high standards of care.
Accountability
Personal responsibility is how we change the world. Start with yourself first.
Vocation Development
As caregivers, our continual education and growth in our vocation is never ending.
Personal Growth
Self development happens everymoment, and seeps into all areas of our lives. This never changes.
Health and Vitality
Health and Vitality is what we aim to achieve with Excel Care. Life and energy is what we dedicate to bringing to the world.
Continual Commitment
There is no end date to our care. We promise to continue our devotion to helping and caring for others.
Care domains are specialized types of care which include: Alzeimers, dementia, palliative, personal, mobility, medical etc.
Most agencies will cover a select few domains, leaving seniors and their families out searching for other service providers. We focus our attention on multiple care domains so that you're senior care needs are centralized.
We keep senior well-being straightforward . Imagine having 20+ of your senior care needs taken care of in one simple solution.
Below are some of the care domains we serve.
Physical Injury
Trauma induced onto the body to disable, harm, wound, burn, cuts, bruises
Disease control
Practicing food safety, sanitizing/cleaning often, wound care management,
Dementia
Applying strategies of care: calmness, redirection, applying saftey measures, re-orienting, patience
Diabetes
Cautious of warning signs, food choice guidance, undertsnading complications, monitoring blood sugar levels
Alzheimers
Compassionate care, redirecting, keeping toxic substances hidden, safety and give independance,
Security
Protection of physical property using survellance methods, to comfort level of family
Malntrition Recovery
Increasing knoweldge, access to food, implementing cultural values and norms surrounding food, physiological aid
Osteoperosis
Assiting with seniors who have Low bone mass and detoriation of bone tissue.
Sensory Impairments
Assisting and guiding seniors wit hearing, and seeing impairments. Providing sensory enhacment devices.
Arthritis
Managing inflamation, monitor sleeping patterns, assist with excercises to reduce imflamation, helping make low inflamation food.
Addictions management
Listening strategies, redirection, setting boundaries, support, ability to attend meetings
Mental Health
Assiting, and providing resources to seniors and familes with depression, anxiety, bipolar diseas, PTSD
Care domains are specialized types of care which include: Alzeimers, dementia, palliative, personal, mobility, medical etc.
Most agencies will cover a select few domains, leaving seniors and their families out searching for other service providers. We focus our attention on multiple care domains so that you're senior care needs are centralized.
We keep senior well-being straightforward . Imagine having 20+ of your senior care needs taken care of in one simple solution.
Below are some of the care domains we serve.
Physical Injury
Trauma induced onto the body to disable, harm, wound, burn, cuts, bruises
Disease control
Practicing food safety, sanitizing/cleaning often, wound care management,
Dementia
Applying strategies of care: calmness, redirection, applying saftey measures, re-orienting, patience
Diabetes
Cautious of warning signs, food choice guidance, undertsnading complications, monitoring blood sugar levels
Alzheimers
Compassionate care, redirecting, keeping toxic substances hidden, safety and give independance,
Security
Protection of physical property using survellance methods, to comfort level of family
Malntrition Recovery
Increasing knoweldge, access to food, implementing cultural values and norms surrounding food, physiological aid
Osteoperosis
Assiting with seniors who have Low bone mass and detoriation of bone tissue.
Sensory Impairments
Assisting and guiding seniors wit hearing, and seeing impairments. Providing sensory enhacment devices.
Arthritis
Managing inflamation, monitor sleeping patterns, assist with excercises to reduce imflamation, helping make low inflamation food.
Addictions management
Listening strategies, redirection, setting boundaries, support, ability to attend meetings
Mental Health
Assiting, and providing resources to seniors and familes with depression, anxiety, bipolar diseas, PTSD
Our care processes are the tasks that supply the care to seniors and their family's. It is the legwork that occurs to fulfill the outcomes of the care domains.
For example: Alziemer care is a care domain where you understand the theory of what disease it is. But to properly decrease cognitive decline care givers need to take the practical care steps such as slow and deliberate communication as well as maintaining a set routine.
Excel Care focuses on well-being, and we obtain our aim through our fine-tuned actions and specific procedures.
Below are some of the day-to-day processes we commit to.
ADL Completion
Completeing list of Activities of Daily Living (ADL), showing current progess and status of care
Reporting
Designing and creating reports to show famiy progress of care for senior, providing insights and improvements.
Errand assistance
Assisting seniors with day-to-day tasks, and able to help run errands to simplify seniors life.
Skin care
Proper skin care proceedures to wash and maintain healthy skin for seniors/
Lifts and transfers
Lifting and transfer procedures to ensure safety and movemebt of senior using hoyer lift, slings.
Dementia protocols
Considering the many outcomes of dementia patients and monitoring changes in behaviours
Continual training
Ongoing training for caregivers for continual skill upgrades.
Household duties
Light cleaning of the home including dusting, sweeping, dish washing, and ensuring general cleanliness of living space.
Escort
Helping seniors attend meetings, appointments, using either driving or walking
Toileting
Preperation, washing, assistance, mobility assistance, changing diapers
Companionship
Providing emotional support, conversation, and assistance to promote wellbeing
Administer Medication
Provide prescribed medication, as well as administer intravenously if necessary
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